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Returns & Refunds

Hassle-free returns within 30 days of delivery.

Our Returns Policy

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order and return goods within 14 calendar days of receiving your item. We extend this to 30 days for your convenience.

How to Return

  • Contact us within 30 days of delivery
  • Items must be unused and in original packaging
  • Include your order number and reason for return
  • We will provide a prepaid return label

Refunds

Refunds will be issued to the original payment method within 14 days of receiving your return. We will notify you via email once your refund has been processed.

Faulty Items

If you receive a faulty or damaged item, please contact us immediately. Under the Consumer Rights Act 2015, you are entitled to a repair, replacement, or full refund for faulty goods.